JobsiteOn Terms of Service
Last Updated: March 4, 2026
These Terms of Service (“Terms”) govern access to and use of JobsiteOn’s software-as-a-service platform, websites, mobile applications, APIs, and related services (collectively, the “Services”) provided by JobsiteOn, Inc. (“JobsiteOn,” “we,” “us,” “our”).
Legal Notices Address (required for formal notices):
JobsiteOn, Inc.
Attn: Legal
5960 Berkshire Ln
Dallas, TX 75225
United States
Legal contact: legal@jobsiteon.com
Support contact: support@jobsiteon.com
By clicking “I agree,” checking a box indicating acceptance, executing an Order Form that references these Terms, creating an account, or otherwise accessing or using the Services, you agree to these Terms.
IF YOU ACCEPT THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT ENTITY (“CUSTOMER”). IF YOU DO NOT HAVE SUCH AUTHORITY, DO NOT ACCEPT THESE TERMS OR USE THE SERVICES.
1. Scope, Agreement Structure, and Order of Precedence
1.1 Business-to-business use only
The Services are offered for commercial and business use only. Customer represents that it is acquiring the Services solely for business purposes and not primarily for personal, family, or household use.
1.2 Agreement structure
These Terms, together with any Order Form(s), and any documents incorporated by reference (including the Privacy Policy, the DPA if applicable, the Evaluation Terms if applicable, and the AI Terms if applicable), form the complete agreement between Customer and JobsiteOn (the “Agreement”).
1.3 Order of precedence
If there is a conflict among the Agreement documents, the following order applies:
- The applicable Order Form (only for pricing, quantities, term length, plan limits, and any expressly negotiated exception signed by JobsiteOn).
- The Data Processing Addendum (the “DPA”), if incorporated, for personal data processing terms.
- The JobsiteOn AI Supplementary Terms (“AI Terms”) in Exhibit B, but only for JobsiteOn AI use.
- The Evaluation & Trial Terms in Exhibit A, but only for evaluations, trials, pilots, and similar pre-production use.
- These Terms for all other matters.
1.4 Changes to Terms
JobsiteOn may update these Terms at any time. We may provide notice by posting within the Services, by email, or by updating the “Last Updated” date above. Continued use of the Services after the effective date of updated Terms constitutes acceptance.
1.5 No reliance
Customer acknowledges it is not relying on any statements, promises, or representations other than those expressly set forth in the Agreement. Any beta roadmaps, feature descriptions, or estimates (including sales or support communications) are non-binding and subject to change.
2. Definitions
- “Affiliate” means any entity that controls, is controlled by, or is under common control with a party (control means more than 50% ownership or the power to direct management).
- “Applicable Law” means all laws, rules, regulations, and binding governmental orders applicable to a party’s performance under the Agreement.
- “Authorized Users” means individuals Customer permits to use the Services under Customer’s account(s).
- “Customer Data” means all data, content, files, documents, photos, videos, messages, records, and other information submitted to the Services by or on behalf of Customer or Authorized Users, including personal data to the extent included.
- “Documentation” means JobsiteOn’s then-current user documentation and in-product guidance for the Services.
- “Order Form” means any ordering document, online checkout confirmation, statement of work, or similar ordering instrument that references these Terms and specifies commercial terms (including subscriptions, fees, quantities, and plan limits).
- “Subscription” means the right to access and use the Services during a defined term subject to limits in an Order Form.
- “Usage Data” means technical logs, telemetry, analytics, and performance/diagnostic data about how the Services are configured and used (excluding Customer Data content), including device and usage metadata generated by the Services.
3. Accounts, Administrators, and Use
3.1 Account registration; accuracy
Customer must provide accurate, current, and complete account, billing, and administrative contact information and keep it updated. JobsiteOn may rely on the account information on file for notices and billing.
3.2 Administrators and workspace controls
Customer is responsible for designating one or more administrators. Administrators may manage users, roles, permissions, security settings, integrations, billing settings, and data access within the workspace(s). Customer is responsible for all actions taken through Customer’s workspace(s), including by administrators and Authorized Users.
3.3 Credential security; shared responsibility
Customer is responsible for maintaining credential confidentiality and ensuring access is limited to Authorized Users. Customer must promptly notify JobsiteOn of suspected unauthorized access or security incidents involving the Services. JobsiteOn may treat any action taken through Customer credentials or admin controls as authorized by Customer.
3.4 Customer compliance and operational responsibility
Customer is solely responsible for:
- compliance with Applicable Law related to Customer’s business operations and use of the Services (including labor, contractor classification, wage/hour, safety, licensing, records retention, consumer communications, marketing, and privacy);
- determining whether the Services meet Customer’s legal, regulatory, and operational requirements; and
- configuring the Services appropriately for Customer’s needs (including role-based access, retention, and integrations).
3.5 Acceptable use
Customer will not, and will not allow any Authorized User or third party to:
(a) violate Applicable Law or third-party rights;
(b) upload, transmit, or introduce malware or harmful code;
(c) attempt to gain unauthorized access to the Services or related systems, or probe/scan/test vulnerabilities without authorization;
(d) reverse engineer, decompile, disassemble, or attempt to discover source code or underlying ideas of the Services, except to the extent such restriction is prohibited by Applicable Law;
(e) scrape, crawl, harvest, or index the Services or its content except as expressly permitted by JobsiteOn in writing;
(f) interfere with or disrupt the Services, including bypassing plan limits, security controls, or rate limits;
(g) use the Services to send spam or unlawful, deceptive, abusive, or harassing communications;
(h) use the Services to create, train, benchmark, or assist a competing product or service;
(i) remove or obscure proprietary notices in the Services or Documentation;
(j) use the Services for high-risk activities where failures could lead to death, bodily injury, or physical damage (including emergency response dispatch), or for regulated data (e.g., HIPAA/PHI) unless expressly agreed in a signed Order Form.
3.6 Communications and consent
If Customer uses the Services to send messages (SMS, email, calls, notifications, or other communications), Customer is solely responsible for obtaining all required consents and providing required disclosures, and for complying with Applicable Law (including marketing, spam, consumer protection, and telecommunication requirements). JobsiteOn does not guarantee delivery, timing, or compliance outcomes.
3.7 Jobsite safety and professional judgment
The Services may include workflows, templates, reminders, schedules, estimates, and operational suggestions. Customer is solely responsible for jobsite safety, supervision, code compliance, licensing requirements, and independently verifying any schedules, work orders, invoices, customer messages, calculations, outputs, or reports before relying on them.
3.8 Audit of use; true-ups
JobsiteOn may monitor usage to maintain security and operability, enforce plan limits, prevent abuse, and verify compliance. If JobsiteOn reasonably believes Customer is materially exceeding plan limits or violating the Agreement, JobsiteOn may require Customer to promptly true-up, upgrade, pay overages (including retroactive overages), or remediate.
3.9 Right to modify the Services
JobsiteOn may add, remove, modify, or discontinue features, interfaces, and capabilities at any time (including third-party integrations), including for security, legal, operational, or product reasons. JobsiteOn has no obligation to maintain any specific feature unless expressly stated in a signed Order Form.
4. Commercial Terms
4.1 Fees; commitments
Customer will pay all fees described in the applicable Order Form or checkout flow. Unless otherwise stated, fees are billed in advance. Customer’s obligation to pay is not contingent on actual usage.
4.2 No setoff
Customer may not withhold, offset, or reduce any amounts due under the Agreement for any reason.
4.3 Payment authorization; invoicing
Customer authorizes JobsiteOn (and its payment processors) to charge Customer’s payment method for fees and applicable taxes. If Customer pays by invoice, invoices are due as stated on the invoice or Order Form. Customer will reimburse JobsiteOn for all reasonable collection costs, including attorneys’ fees, incurred to collect overdue amounts.
4.4 Late payments
Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by Applicable Law, from the due date until paid in full.
4.5 Auto-renewal
Unless otherwise stated in an Order Form, Subscriptions automatically renew for successive terms equal to the expiring term unless Customer provides notice of non-renewal before the renewal date through the billing portal (if available) or by written notice to JobsiteOn.
4.6 Price changes
Prices may change for renewal terms unless prohibited by a signed Order Form. JobsiteOn may provide notice of renewal pricing changes by email or in-product notice.
4.7 Strict no-refund policy; all sales final
ALL FEES (INCLUDING SUBSCRIPTION FEES, IMPLEMENTATION/ONBOARDING FEES, USAGE-BASED FEES, OVERAGES, AND PROFESSIONAL SERVICES FEES) ARE NON-REFUNDABLE AND NON-CANCELABLE, AND NO CREDITS WILL BE PROVIDED FOR PARTIAL USE, DOWNGRADES, UNUSED TIME, OR UNUSED UNITS, EXCEPT AS REQUIRED BY APPLICABLE LAW OR EXPRESSLY STATED IN A SIGNED ORDER FORM.
4.8 Chargebacks and payment disputes
To the maximum extent permitted by law, Customer agrees not to initiate chargebacks for undisputed charges. A chargeback or reversal may be treated as nonpayment and/or a material breach. JobsiteOn may suspend access, terminate the Agreement, and/or require Customer to pay chargeback fees and administrative costs, in addition to amounts owed.
4.9 Suspension for nonpayment
JobsiteOn may suspend or restrict access for overdue amounts, and Customer remains responsible for all fees during any suspension period.
4.10 Taxes; withholding
Fees are exclusive of all taxes, levies, duties, and similar governmental assessments (including sales, use, VAT, GST, and withholding), except taxes based on JobsiteOn’s net income. Customer is responsible for all such assessments. If Customer is required to withhold any taxes from payments, Customer will gross up the payment so JobsiteOn receives the full amount invoiced, unless prohibited by Applicable Law.
5. Trials, Evaluations, Pilots, and Beta Features
5.1 Trials and evaluations
If Customer receives access to a free trial, evaluation, pilot, or similar pre-production access, such access is governed by Exhibit A (Evaluation & Trial Terms) and any additional terms presented at sign-up or in an Order Form. JobsiteOn may end or modify trials/evaluations at any time.
5.2 Betas and previews
Beta, preview, pilot, or pre-release features are provided “AS IS,” may be modified or discontinued at any time, may be unsupported, and may have reduced reliability, availability, and security assurances. JobsiteOn may impose additional terms for beta features.
5.3 No SLA unless expressly provided
Any service levels, uptime commitments, support response times, or service credits apply only if expressly stated in a signed Order Form. Any service credits are Customer’s sole and exclusive remedy for stated service level failures.
6. Data, Privacy, Security, and Subprocessors
6.1 Customer Data ownership
As between the parties, Customer owns all right, title, and interest in and to Customer Data. JobsiteOn does not claim ownership of Customer Data.
6.2 License to operate; processing rights
Customer grants JobsiteOn a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Data to:
(a) provide, maintain, support, and operate the Services;
(b) secure the Services and prevent or address fraud, abuse, and technical issues;
(c) comply with legal obligations and enforce the Agreement; and
(d) generate and use aggregated and/or de-identified data for analytics, benchmarking, product improvement, training internal systems (including automation and quality systems), and JobsiteOn business operations.
6.3 Customer responsibilities for Customer Data
Customer is solely responsible for the accuracy, quality, legality, integrity, and reliability of Customer Data, and for obtaining all rights, consents, and lawful bases needed to provide Customer Data to JobsiteOn and permit processing under the Agreement.
6.4 Backups
Customer is responsible for maintaining independent backups of Customer Data.
6.5 Privacy Policy
JobsiteOn’s Privacy Policy describes how JobsiteOn collects and uses personal information related to marketing, sales, billing, support, and operation of the Services, and is incorporated by reference.
6.6 DPA
If Customer Data includes personal data subject to applicable privacy laws and JobsiteOn processes such personal data as a processor/service provider on Customer’s behalf, JobsiteOn’s DPA is incorporated by reference and applies.
6.7 Subprocessors and subcontractors
JobsiteOn may use subprocessors and subcontractors to provide the Services and process Customer Data, and Customer authorizes JobsiteOn to do so. JobsiteOn may change subprocessors at any time.
6.8 Third-party integrations
If Customer enables third-party products or integrations, Customer instructs JobsiteOn to exchange Customer Data as necessary to enable the integration. JobsiteOn is not responsible for third-party services, including their security, availability, functionality, or data handling.
6.9 Security
JobsiteOn will maintain reasonable administrative, technical, and physical safeguards designed to protect the security of the Services. Customer acknowledges that no system is completely secure and assumes risk arising from configuration choices, credential controls, Authorized User conduct, and third-party integrations.
7. Intellectual Property, Usage Data, Feedback, and Publicity
7.1 Reservation of rights
JobsiteOn and its licensors retain all right, title, and interest in and to the Services, Documentation, and all related intellectual property, including all improvements, modifications, enhancements, and derivative works.
7.2 License to Customer
During the Subscription term and subject to payment of all fees, JobsiteOn grants Customer a limited, non-exclusive, non-transferable, non-sublicensable (except for Authorized Users), revocable license to access and use the Services solely for Customer’s internal business operations, subject to plan limits and the Agreement.
7.3 Usage Data
JobsiteOn owns all Usage Data and may use it for service delivery, analytics, benchmarking, product improvement, security, and business operations, provided that Usage Data does not include Customer Data content in identifiable form.
7.4 Feedback
If Customer provides suggestions, ideas, or feedback, Customer grants JobsiteOn a perpetual, irrevocable, worldwide, royalty-free right to use, incorporate, commercialize, and otherwise exploit the feedback without restriction or compensation.
7.5 Publicity
Unless prohibited by a signed Order Form, JobsiteOn may identify Customer as a customer of JobsiteOn and may use Customer’s name and logo in JobsiteOn marketing materials. Customer may revoke this permission by written notice, and JobsiteOn will use commercially reasonable efforts to comply within a reasonable period.
8. Confidentiality and Security Incidents
8.1 Confidential Information
“Confidential Information” means non-public information disclosed by one party to the other that is designated confidential or reasonably should be understood as confidential, including business, technical, product, roadmap, pricing, and security information.
8.2 Protection
The receiving party will protect the disclosing party’s Confidential Information with reasonable care and use it only to perform under the Agreement. The receiving party may disclose Confidential Information to employees, advisors, and contractors who have a need to know and are bound by confidentiality obligations at least as protective as those in the Agreement.
8.3 Exclusions
Confidential Information does not include information that is publicly available without breach, independently developed without use of the other party’s Confidential Information, or lawfully received from a third party without confidentiality obligations.
8.4 Compelled disclosure
A party may disclose Confidential Information if required by law, subpoena, or court order, provided it gives notice where legally permitted and cooperates (at the other party’s expense) with reasonable efforts to limit disclosure.
8.5 Security incidents
If JobsiteOn confirms a security incident affecting Customer Data, JobsiteOn will use commercially reasonable efforts to notify Customer consistent with the DPA (if applicable) and JobsiteOn incident processes.
9. Suspension, Termination, Data Export, and Deletion
9.1 Suspension
JobsiteOn may immediately suspend or restrict access if JobsiteOn reasonably believes:
(a) Customer is past due on payment;
(b) Customer’s use poses a security risk or may harm JobsiteOn, the Services, or others;
(c) Customer violates the Agreement or Applicable Law; or
(d) suspension is required by law or governmental request.
9.2 Termination by Customer
Customer may terminate by non-renewal as described in these Terms or as otherwise expressly allowed in a signed Order Form.
9.3 Termination by JobsiteOn
JobsiteOn may terminate the Agreement or an Order Form for material breach (including nonpayment, misuse, or chargebacks) effective upon notice, and may terminate immediately if required by law or to mitigate material security risk.
9.4 Effect of termination; amounts due
Upon expiration or termination, Customer’s right to access and use the Services ends. Customer remains responsible for all accrued fees and charges through the effective date of termination and for any fees that are non-cancelable under the Order Form or these Terms. To the maximum extent permitted by law, if JobsiteOn terminates for Customer’s material breach, all unpaid amounts for the remainder of the then-current Subscription term become immediately due.
9.5 Export window
If Customer’s account is not terminated for unlawful use or material harm, JobsiteOn will make Customer Data available for export using standard export tools for thirty (30) days after termination or expiration (“Export Window”), provided Customer has paid all amounts due.
9.6 Deletion after export window
After the Export Window, JobsiteOn may delete Customer Data and has no obligation to retain or provide Customer Data unless required by law. Customer is responsible for maintaining independent backups.
10. Disclaimers
THE SERVICES (INCLUDING ANY BETA/TRIAL/PREVIEW/AI FEATURES) ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBSITEON DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY, ACCURACY, AND NON-INFRINGEMENT.
JOBSITEON DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT CUSTOMER DATA WILL NOT BE LOST OR CORRUPTED.
Customer acknowledges the Services are tools that assist operations and do not replace Customer’s independent judgment, compliance obligations, safety supervision, or professional expertise.
11. Limitation of Liability
(a) Consequential damages waiver. To the maximum extent permitted by law, JobsiteOn will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or procurement of substitute services, even if advised of the possibility.
(b) Liability cap (paid Services). To the maximum extent permitted by law, JobsiteOn’s total liability arising out of or relating to the Agreement or Services will not exceed the fees paid by Customer for the Services giving rise to the claim in the twelve (12) months before the event giving rise to the claim.
(c) Liability cap (free/trial/beta). For free, trial, evaluation, pilot, or beta/preview Services, JobsiteOn’s total liability will not exceed one hundred U.S. dollars (US $100).
(d) Basis of bargain. Customer acknowledges that the disclaimers, damage waivers, and limits of liability are an essential basis of the bargain and that fees would be higher without them.
12. Indemnification
12.1 Indemnification by Customer
Customer will defend, indemnify, and hold harmless JobsiteOn and its Affiliates and their officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
(a) Customer Data (including claims that Customer Data violates law or third-party rights);
(b) Customer’s or Authorized Users’ use of the Services, including communications sent using the Services;
(c) Customer’s breach of the Agreement or violation of Applicable Law; or
(d) Customer’s products, services, workmanship, jobsite activities, or business operations.
JobsiteOn may participate in the defense with counsel of its choosing at its own expense.
12.2 No JobsiteOn indemnity unless expressly stated
JobsiteOn has no indemnification obligations under the Agreement unless expressly set forth in a signed Order Form.
13. Claim Limitations Period
To the maximum extent permitted by law, any claim arising out of or relating to the Agreement must be brought within one (1) year after the cause of action arose; otherwise the claim is permanently barred.
14. Export Controls and Sanctions
Customer will comply with all applicable export control and sanctions laws and will not use the Services in violation of U.S. sanctions or export restrictions. Customer represents that neither Customer nor its Authorized Users are prohibited parties and that Customer will not permit access to the Services from prohibited jurisdictions or by prohibited persons where restricted by Applicable Law. JobsiteOn may suspend or terminate access to comply with export controls or sanctions.
15. Dispute Resolution; Arbitration; Class Action Waiver
(a) Informal resolution. Before filing a claim, the parties will attempt in good faith to resolve disputes via written notice. Notices must be sent to JobsiteOn at the Legal Notices Address above and to Customer at the notice email on file. The parties will attempt to resolve for thirty (30) days.
(b) Arbitration agreement. Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to the Agreement or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its commercial rules, on an individual basis.
(c) Seat; remote proceedings. The seat of arbitration will be Dallas County, Texas. Hearings may be conducted remotely if the arbitrator permits.
(d) Class action waiver. THE PARTIES AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT, HEARD, OR ARBITRATED AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
(e) Carve-outs. Either party may seek injunctive or equitable relief in court for actual or threatened misuse of intellectual property, unauthorized access, or security breaches. Either party may bring an individual action in small claims court if eligible.
(f) Jury trial waiver (for non-arbitrable disputes). To the maximum extent permitted by law, the parties waive any right to a jury trial for disputes not subject to arbitration.
(g) Statutory limitations. To the extent federal law provides that predispute arbitration agreements or predispute joint-action waivers are not valid or enforceable for certain disputes, those disputes will proceed as required by governing law, and a court (not an arbitrator) will decide applicability as required.
Governing law; venue
These Terms are governed by the laws of the State of Texas, excluding conflict-of-law rules, and the Federal Arbitration Act where applicable. For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Dallas County, Texas.
16. General Terms
16.1 Electronic notices; E‑SIGN
Customer consents to receive notices and communications electronically (email, in-app, or posting within the Services). Customer agrees electronic acceptances and records satisfy legal requirements for written agreements and notices.
16.2 Assignment; business transfers
Customer may not assign the Agreement without JobsiteOn’s prior written consent, except to an Affiliate or successor in a merger, acquisition, or sale of substantially all assets, provided the assignee agrees in writing to be bound. JobsiteOn may assign the Agreement freely. In a business transfer, Customer Data and account information may be transferred as part of the transaction, subject to confidentiality obligations and Applicable Law.
16.3 Force majeure
JobsiteOn is not liable for delay or failure to perform due to events beyond JobsiteOn’s reasonable control, including outages, acts of government, labor disputes, failures of suppliers, internet/telecom failures, or force majeure events.
16.4 Relationship of the parties
The parties are independent contractors. Nothing in the Agreement creates a partnership, franchise, joint venture, agency, or employment relationship.
16.5 Severability
If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remainder will remain in effect.
16.6 Waiver
Failure to enforce any provision is not a waiver of that provision.
16.7 Entire agreement; survival
The Agreement is the entire agreement between the parties regarding its subject matter and supersedes prior agreements and understandings. Sections that by their nature should survive termination survive, including confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and this survival clause.
Exhibit A: Evaluation & Trial Terms (JobsiteOn)
Updated: March 4, 2026
These Evaluation & Trial Terms (“Evaluation Terms”) apply when JobsiteOn provides Customer/Evaluator access to the Services for trial, evaluation, pilot, proof-of-concept, or similar limited use (“Evaluation”). If there is a conflict between these Evaluation Terms and the Terms of Service, these Evaluation Terms control for the Evaluation.
A1. Evaluation access
Subject to these Evaluation Terms and payment of any applicable fees (“Fees”), JobsiteOn grants Evaluator a limited, non-exclusive, non-transferable, revocable right to access and evaluate the Services during the Evaluation Period.
Evaluator will provide, at its own expense, all equipment and third-party services necessary to evaluate the Services. Evaluator must use the Services in compliance with Applicable Law and Documentation.
A2. Evaluation Period
The Evaluation begins on the Effective Date (the date Evaluator first accesses the Services) and continues for the period specified in an Order Form or trial flow, or if none is specified, for fourteen (14) days (“Evaluation Period”).
JobsiteOn may end the Evaluation immediately at any time for any reason.
Upon expiration or termination, Evaluator will discontinue all use of the Services. JobsiteOn may delete Evaluation data without notice.
A3. Restrictions
Evaluator must not modify, disassemble, decompile, reverse engineer, rent, lease, loan, transfer, benchmark publicly, or copy any portion of the Services, or circumvent or disable security or technological features.
A4. Ownership
JobsiteOn owns all right, title, and interest in the Services and all intellectual property rights therein. Evaluator owns its Customer Data, subject to licenses granted in the Agreement.
Evaluator grants JobsiteOn a worldwide, royalty-free license to use Evaluation Customer Data to operate, support, secure, maintain, test, and improve the Services and related offerings, including for troubleshooting, analytics, and product improvement.
A5. Feedback
Evaluator has no obligation to provide feedback. If Evaluator provides feedback, Evaluator grants JobsiteOn the right to freely use, disclose, reproduce, license, distribute, and commercialize that feedback without restriction or compensation.
A6. Confidentiality
During the Evaluation and thereafter, both parties will maintain the confidentiality of and not disclose to any third party:
(a) the terms of the Evaluation,
(b) any non-public information disclosed by either party, and
(c) any feedback, performance data, or information obtained through the Evaluation.
A7. Third-party products
If Evaluator enables third-party products or integrations, those are governed solely by the third party’s terms and policies. JobsiteOn is not responsible for and will not be liable for third-party products, including their availability, security, or data handling.
A8. Warranty disclaimer
THE EVALUATION SERVICES ARE PROVIDED “AS IS” FOR LIMITED EVALUATION AND TESTING ONLY. JOBSITEON DOES NOT WARRANT THAT THE SERVICES WILL OPERATE WITHOUT ERROR OR INTERRUPTION AND DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.
EVALUATOR ACKNOWLEDGES THAT CONFIGURATIONS OR CUSTOMIZATIONS MADE DURING THE EVALUATION MAY BE LOST, AND CUSTOMER DATA MAY BE DELETED, UNLESS EVALUATOR PURCHASES A PAID SUBSCRIPTION OR EXPORTS DATA BEFORE THE END OF THE EVALUATION.
A9. Beta Services
Any beta features provided during the Evaluation are “AS IS,” intended for evaluation only, not production use, may be unsupported, and may be discontinued at any time.
A10. Limitation of liability
THE TOTAL LIABILITY OF JOBSITEON ARISING OUT OF OR RELATED TO THE EVALUATION WILL NOT EXCEED THE GREATER OF (i) AMOUNTS PAID BY EVALUATOR FOR THE EVALUATION OR (ii) $100. JOBSITEON WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY LAW.
A11. Termination; survival
Sections A3 through A10 survive termination or expiration of the Evaluation, along with any Terms provisions that by their nature should survive.
Exhibit B: JobsiteOn AI Supplementary Terms
Updated: March 4, 2026
These JobsiteOn AI Supplementary Terms (“AI Terms”) form part of the Agreement. They apply to Customer’s access to and use of any JobsiteOn AI feature(s). If there is a conflict between these AI Terms and the Agreement, these AI Terms control only with respect to Customer’s use of JobsiteOn AI.
B1. General
“JobsiteOn AI” means any feature(s) or functionality made available by JobsiteOn that utilizes artificial intelligence, machine learning, large language models, or similar technologies. JobsiteOn AI may be developed by JobsiteOn and/or by JobsiteOn’s third-party providers and may be part of the Services and/or Beta Services.
These AI Terms apply only to JobsiteOn AI provided within the Services or Beta Services and not to third-party AI tools used independently of JobsiteOn.
JobsiteOn and its licensors exclusively own all right, title, and interest in and to JobsiteOn AI, including all associated intellectual property rights.
B2. AI Content (Input + Output)
If Customer enables JobsiteOn AI, Customer Data that is submitted to JobsiteOn AI (“Input”) will be processed by JobsiteOn AI and Customer may receive generated output (“Output”). Input and Output together are “AI Content.”
As between Customer and JobsiteOn, Customer retains ownership of Input and Output to the extent Customer has such rights under the Agreement. Customer is solely responsible for its Input and for verifying Output before use.
Customer acknowledges Output may not be unique and JobsiteOn AI may generate similar or identical output for JobsiteOn or third parties.
B3. Training and model use
JobsiteOn may use third-party AI models and services to provide JobsiteOn AI. Where commercially reasonable and available in provider terms, JobsiteOn will require third-party AI providers supporting JobsiteOn AI not to use Customer Data to train or improve their general-purpose models beyond providing services to JobsiteOn.
B4. License to AI Content (company-favorable)
By enabling or using JobsiteOn AI, Customer grants JobsiteOn a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use AI Content (Input and Output) for:
- providing and operating the Services and JobsiteOn AI;
- product development, testing, evaluation, quality assurance, debugging, and improvement;
- developing and improving internal systems (including automation, classification, and quality systems);
- security, fraud prevention, and abuse monitoring;
- analytics, benchmarking, and performance measurement; and
- compliance, legal, audit, and enforcement purposes.
If JobsiteOn provides an opt-out setting for specific categories of AI-content use, Customer’s selection will apply only as described in-product and will not limit JobsiteOn’s rights to process AI Content as necessary to provide, secure, and maintain the Services.
B5. Usage restrictions
Customer may not use JobsiteOn AI or Output:
(a) to develop, train, benchmark, or improve foundation models or large-scale models that compete with JobsiteOn or JobsiteOn AI;
(b) to mislead any person that Output was solely human-generated;
(c) in a manner that violates Documentation, usage guidelines, rate limits, or technical restrictions;
(d) to make automated decisions that may have a detrimental impact on individual rights without meaningful human supervision;
(e) in a manner that violates Applicable Law or infringes third-party rights.
JobsiteOn may suspend or disable JobsiteOn AI for suspected violations or risk without notice.
B6. Contractor and field service acknowledgements
JobsiteOn AI may generate content related to job scopes, estimates, invoices, line items, scheduling suggestions, customer messages, safety notes, checklists, incident summaries, and operational recommendations.
Customer agrees Output is assistive and not authoritative and remains responsible for verifying pricing, taxes, compliance requirements, safety requirements, customer communications, and workmanship standards.
B7. Warranty disclaimer (AI)
JOBSITEON AI IS PROVIDED “AS IS” AND “AS AVAILABLE.” JOBSITEON MAKES NO WARRANTY REGARDING THE RESULTS OBTAINABLE FROM USING JOBSITEON AI OR THE ACCURACY OR SUITABILITY OF OUTPUT.
DO NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT WITHOUT INDEPENDENT FACT-CHECKING. DO NOT RELY ON ESTIMATES, PRICING, SAFETY INSTRUCTIONS, WORKFLOWS, OR CODE IN OUTPUT WITHOUT INDEPENDENT REVIEW FOR YOUR NEEDS.
B8. Beta Services
Beta AI features are “AS IS,” intended for evaluation, not production use, may be unsupported, and may be discontinued at any time. Beta AI features are not “Subscription Services” for indemnification purposes unless expressly stated in a signed Order Form.
B9. Service levels not applicable to AI
If the Agreement includes uptime or service credits, downtime or degradation of JobsiteOn AI caused by third-party AI providers or external dependencies will be excluded from uptime/service credit calculations.
B10. Optional third-party AI providers and subprocessors
JobsiteOn AI may be powered by third-party AI providers and other subprocessors. Customer is not required to use JobsiteOn AI. If Customer uses JobsiteOn AI, Customer agrees not to use JobsiteOn AI in a manner that violates applicable third-party AI provider terms.
B11. Termination / suspension
JobsiteOn may suspend or terminate access to JobsiteOn AI immediately if Customer violates these AI Terms or the Agreement or if JobsiteOn determines Customer’s usage creates legal, security, operational, or reputational risk. Upon suspension or termination, Customer’s rights to JobsiteOn AI cease immediately.
B12. Miscellaneous
These AI Terms are incorporated into and governed by the Agreement, including its governing law and dispute provisions.