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GPS Tracking

Think crew-wide. Respond local.

Optional GPS tracking gives dispatchers live crew visibility, better ETAs, and cleaner emergency routing without turning the field day into surveillance theater.

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Built for dispatchers who need location awareness for better routing.

See every active crew in one operating view.

Use optional location awareness as part of dispatch, not as a separate surveillance system. The office gets the current field picture without rebuilding the day from check-in calls.

Live crew position alongside dispatch context
Distance-aware reassignment when urgent work lands
Coverage visibility before the customer asks for an ETA

Turn live movement into cleaner ETAs.

Customers get more realistic arrival windows because dispatch is working from actual route progress instead of guesswork.

Keep tracking optional and policy-led.

Crews get clear expectations around visibility windows, and the office keeps control without turning GPS into micromanagement.

GPS tracking works best when location, ETA, and dispatch decisions live on the same operating record.

Live crew mapETA updatesOptional trackingDispatch boardPrivacy controls

One platform

One location signal. Four cleaner dispatch moves.

GPS tracking should support routing, customer communication, assignment context, and privacy expectations without becoming a separate product the office has to manage.

Live field coverage

See the field the way the day is actually moving.

GPS tracking works best when it lives inside the same operating system as dispatch. You can spot who is closest, who is delayed, and where the pressure is building without leaving the workflow.

Map-based crew visibility for active assignments
Urgent-call routing based on current field position
Coverage awareness before the board starts slipping
ETA confidence

Let real movement drive the customer update.

Arrival messaging stays more accurate when dispatch is reading live route progress instead of texting crews for another check-in. That keeps the office focused on the exception, not the status chase.

ETA updates grounded in current route progress
Delay notices handled before the customer calls in
Arrival communication attached to the same job motion
Job context

Keep location next to the work record, not in another tab.

Address, assignment, service window, and customer details stay on the same event so dispatch can make the next routing decision without jumping between tools.

Service address visible inside the event detail workflow
Assignment and timing attached to the same record
Cleaner handoff from route awareness into job execution
JobsiteOn dispatch event form showing address, assignment, and service window details
Clear policy

Set the rules before location visibility goes live.

Optional tracking only works when crews and the office know the boundaries. Assignment rules and tracking expectations should be visible, simple, and easy to explain.

Role and assignment controls kept in one settings surface
Transparent policy for when tracking is used
A stronger privacy story for field teams and customers
JobsiteOn dispatch rules page showing assignment controls and rollout settings
JobsiteOn customer operations team walking through route planning together

Customer story

We stopped guessing which truck could make the emergency call. The office sees the board, the route, and the ETA together now, and the crew still knows tracking is there to support the day, not police it.

Jordan Vega

Dispatch Manager, Harbor Response Group

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Route faster without turning the field day into guesswork.

Use GPS tracking as one part of a connected field system so the office can respond faster, message customers sooner, and keep the privacy story clear for every crew.

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