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Invite Users During Onboarding

Send technician, staff, and admin invites while finishing workspace setup before the final plan-selection step.

OnboardingLiveOnboarding
Sofia Patel

Written by Sofia Patel

Onboarding Success Manager

Updated 3/23/2026

Verified Routes

  • /invite-users
  • /plan-selection
  • /profile
  • /profile-picture

What this guide covers

This guide explains how workspace owners invite teammates during onboarding and how invited teammates complete the streamlined team-member onboarding steps. Owner onboarding now continues from /invite-users to /plan-selection before handoff into the owner app.

Send invites during onboarding

On /invite-users, add one row per teammate with:

  • first name
  • last name
  • email address
  • confirm email address
  • role (Technician, Staff, or Admin)

Submitting the step creates secure invite records and emails each teammate an invite link. After invites are sent, the owner continues to /plan-selection to choose the no-card trial plan that initializes billing and usage in the app.

What the invitee sees

  1. The teammate opens the email invite.
  2. JobsiteOn routes them to /invite/[token] on auth-web.
  3. They create an account or sign in with the invited email address.
  4. If verification is required, invite acceptance completes after email verification.

Team-member onboarding routes

Invited teammates who still need onboarding continue through:

  • /profile
  • /profile-picture

This is the streamlined team-member onboarding path. Workspace owners still use the full owner onboarding flow.

Validation checklist

  • /invite-users accepts multiple invite rows.
  • Each row requires matching email and confirm-email values.
  • Invite emails are issued for every submitted row.
  • Invited teammates can reach /invite/[token] and continue successfully.
  • Incomplete invited users land on /profile and optional /profile-picture.

Troubleshooting

A teammate already has an account

They should sign in from the invite page instead of creating a second account.

We skipped invites during onboarding

You can skip /invite-users, complete /plan-selection, and invite the same roles later from /team/new or /settings/company/people.

A teammate skipped profile picture and got stuck

They can finish onboarding by skipping /profile-picture; the skip now records completion correctly.

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