Service status
JobsiteOn system status
This page is the public first-party destination for active JobsiteOn incident and maintenance communication. If a service interruption is in progress, updates are posted here and support can confirm the active incident by email.
Operational
Checked 11/15/26, 8:58 PM UTC
Capture components
These component readings come from the internal health poller. They are operational telemetry, not a contractual uptime promise.
- Operational
Capture ingestion
Uploads, media processing, and derivative delivery.
Checked 11/15/26, 8:58 PM UTC
- Operational
Capture web app
Owner Capture projects, timelines, documents, and settings.
Checked 11/15/26, 8:58 PM UTC
- Operational
Capture public pages
Share, signing, portal, showcase, and portfolio experiences.
Checked 11/15/26, 8:58 PM UTC
- Operational
Capture AI
OCR, transcription, visual analysis, and AI-assisted drafts.
Checked 11/15/26, 8:58 PM UTC
- Operational
Capture integrations
Webhooks, imports, publishing, and developer-platform workflows.
Checked 11/15/26, 8:58 PM UTC
Active incidents
No active Capture incident is present in the current health projection. If live status is unavailable, components remain marked unavailable instead of being shown as healthy.
FAQ
Understand the status readings.
What this page tells you, and what to do when work is blocked.
What does Status unavailable mean?
It means this page could not obtain a current reading for that component. It does not establish that the service is healthy or that there is an outage. Check again and contact support if your work is blocked.
Does this page report every JobsiteOn service?
The component list covers Capture ingestion, the Capture web app, public Capture pages, Capture AI and Capture integrations. Those readings do not establish the health of every other JobsiteOn service.
Is an Operational reading an uptime guarantee?
No. It describes the latest available component reading. It is not a contractual service-level agreement or a promise of service credits. The Terms of Service contain the current availability language.
Read the availability terms