Job photos that explain the work

Start with a view that identifies the area

A close-up can show a useful detail and still leave the office unable to place it. Take a wider view of the work area, then the detail that matters. Use a consistent location label in the photo caption and job note.

Avoid assuming that a timestamp or map pin tells the whole story. A location may be approximate, and the time a file is uploaded may not be the time the photo was taken. Describe the relevant context in the record rather than making a stronger claim than the file supports.

Write captions that answer the next person's question

A caption should explain the location, stage and relevant observation. 'Before' is less useful than 'Kitchen sink, existing faucet before replacement.' Keep observations factual and put any proposed work or uncertainty in the accompanying note.

Use the same names across photos and tasks. If the job note says 'east elevation,' do not make the reader guess whether the photo folder called 'side wall' means the same area.

Make before-and-after comparisons honest

Use images of the same work area and make the viewing angle as comparable as practical. Do not pair unrelated stock images or two different properties as though they show a result. If the view changes, explain what the customer should compare.

Keep original files alongside edited or annotated copies. An arrow can direct attention; it should not obscure the condition you are documenting. If a photo contains sensitive information, check the version you will share rather than assuming an edit applies to every export.

In JobsiteOn Capture, both photos must be ready and belong to the same project to create a before-and-after comparison. You can create a side-by-side or top/bottom composite and use the interactive comparison in the viewer. The source guide explains how edited derivatives and originals are handled.

Check the upload before leaving the record behind

Seeing a local thumbnail is not enough to know that a file is ready for the office or customer. Check the transfer status and confirm that the file appears in the correct project. For video, open the ready file and verify that the useful action is visible and understandable.

Capture's web uploader uses resumable transfers. Follow the queue's indication that unfinished files are saved for automatic resume before closing the tab. Resume with the same signed-in user, company environment and browser profile. If a file is stuck or failed, use the upload guide rather than repeatedly adding duplicates.

Share the smallest useful set

Choose the images that answer the recipient's question. A gallery of selected photos is often clearer than access to a whole project. Review the captions and remove unrelated private information before creating the link.

JobsiteOn Capture share links have separate controls for downloads, visible details, watermarking, password and expiry. Anyone with the link can use it within those controls, so send a password separately when you use one. Review what you are sharing before sending it; a customer does not need a JobsiteOn account to open an authorized link.

See it in JobsiteOn

Capture, connected to the job.

Keep photos, video and project context together, then share a selected record of the work.